Lakeside Behavioral Health Celebrates One Year of ObservSMART Technology

Working together with ObservSMART technology over the last year, Lakeside Behavioral Health has completed over 12,219,710 observations to help ensure the safety of more than 5,670 patients.

We offer ObservSMART technology as a way to help adhere to safety protocols and compliance objectives through the utilization of innovative technologies. Offering inpatient treatment for adults, adolescents, children and geriatrics our goal is to help you or your loved one see – and achieve – a future beyond substance use and mental health disorders.

What is ObservSMART technology

ObservSMART technology is a wearable, Bluetooth enabled band designed to be lightweight and comfortable to the patient while also providing timely and critical information updates to the medical professionals monitoring you or your loved one.

These devices are:

  • Waterproof
  • Tamper-resistant
  • Easy to clean
  • Long battery life

How ObservSMART technology works

With ObservSMART, staff complete safety rounds using tablets that sync with tamper-resistant, wearable patient devices. There is no need to access the patient’s wrist to complete an observation. However, these required rounds cannot be completed unless staff is within a pre-determined distance from the patient – helping to remove the risks associated with missed patient observations.

Reporting features encourage:

  • Real-time reporting
  • Staff compliance
  • Patient observations
  • Automated sleep reports

ObservSMART offers:

  • Customizable time intervals and settings per unit, per facility
  • Built-in reminders for staff to complete rounds
  • Escalation alerts for missed or past due rounds
  • ‘Needs repair/attention’ requests notifications sent to designated staff
  • Easy-access reporting
  • Proximity-required EOC compliance

What are the benefits of ObservSMART technology?

Because patient safety is a top priority at Lakeside Behavioral Health, ObservSMART technology is an important addition to security protocols, as it can help mitigate potential human error in patient observations.

Additionally, however, ObservSMART technology helps staff to continuously monitor patients by maintaining staff-to-patient proximity, allowing customizable alerts based on patient data (including patient location alerts) and real-time nursing unit monitoring and notifications.

ObservSMART supports the complexities of various healthcare workflows, including:

  • Off-unit, observed patient coordination
  • Off unit, non-observed, leave of absence (LOA) patient documentation with alerting for overdue return time
  • Patient observations arranged in order of priority for efficiency
  • Proprietary management processes and ongoing operational customer support

ObservSMART Technology Available at Lakeside Behavioral Health

ObservSMART technology is one way Lakeside Behavioral Health is working towards improving our patient experience. If you or a loved one is in need of behavioral health services, please call us at 901-371-5209 to get started, today.

About Lakeside Behavioral Health System

Lakeside Behavioral Health System is a psychiatric treatment center that specializes providing comprehensive mental health and behavioral health programs in Memphis, Tennessee. We offer inpatient and outpatient treatment to a variety of individuals includes children, adolescents, adults and older adults.

Some of our services that allows us to treat a variety of mental health issues such as depression and bipolar disorder are our substance use, co-occurring disorders and outpatient treatment programs. To schedule a no-cost assessment or for more information, please call 901-499-4673

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Now is the Time to Get Help

When you or a loved one is struggling with mental illness, addiction, or behavioral concerns, call us today at 901-377-4733. Licensed mental health professionals are available 24 hours a day, 7 days a week. Lakeside has provided hope and healing since 1969.