Frequently Asked Questions
Quick Answers to Common Inquiries
Length treatment can vary based on diagnosis, personal dynamics and other factors.
We provide no-cost, confidential assessments to determine if treatment is needed and what type of program would be best for each individual. We offer assessments and admissions 24 hours a day, seven days a week. Visit our Admissions page for additional information.
After a confidential assessment, our clinicians will identify the most appropriate course of treatment and make a referral to the program that is the best fit. We offer inpatient hospitalization, intensive outpatient, residential treatment, detox and partial hospitalization (with or without boarding) to match the varying needs of our community. Learn more about our programs here.
The cost of treatment can vary due to a variety of factors, including the length of stay and insurance coverage. Our Financial Counseling Department can verify your insurance coverage then meet with you to review that information and discuss treatment options. Visit our Payment and Health Insurance Information page for additional information.
Yes, always present ALL active insurance policies before or during registration. By making this information available, we can begin the verification and authorization process and help your insurance companies coordinate with each other, ensuring that you get the maximum treatment covered that your plans allow.
We can help you determine the cost of treatment and discuss options with you. Our Financial Counseling Department is available Monday through Friday, from 8 am to 4:30 pm.
We accept personal checks, cashier’s checks, cash, Visa, MasterCard, Discover and American Express.
It depends on if you are eligible for continuation of coverage through COBRA. If you have confirmation letters showing you have recently been accepted/enrolled in continuation of coverage, please bring those with you and present them at the time of admission.
The majority of the medical staff at Lakeside are independent contractors who apply for and are granted privileges to work with patients at Lakeside
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Disclaimer
In case of a mental health crisis, CALL 988 or seek the nearest emergency room. For physical health emergencies, CALL 911 or seek the nearest emergency room. If you need to reach us immediately, call us at 901-377-4733. Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.
Now is the Time to Get Help
When you or a loved one is struggling with mental illness, addiction, or behavioral concerns, call us today at 901-377-4733. Licensed mental health professionals are available 24 hours a day, 7 days a week. Lakeside has provided hope and healing since 1969.