Admissions
Lakeside Behavioral Health System is focused on solutions. Each day we concentrate all of our resources and energy on providing the highest quality, most cost-effective behavioral services available. Our focus on solutions for our patients means that we are constantly working to maximize our care. That means every service we provide is designed to produce the most clinically appropriate solutions to the serious problems facing our patients.
We remain focused on our goals through constant and ongoing monitoring of our systems, programs, outcomes, patient and referral source satisfaction. We utilize this information to constantly improve upon our systems, treatment protocols and outcomes in order to further benefit our patients. At Lakeside, we live our mission of providing modern psychiatric and addiction treatment that not only serves the needs of our patients, but their families and loved ones too.
Admissions Patient Satisfaction Survey - March 2019
| STATEMENT | TOTAL | SATISFACTION | |
|---|---|---|---|
| 1. | Receptionist staff friendly when I presented for assessment and assisted appropriately with questions. | 138 | 98% |
| 2. | Did you assessor or the supervisor inform you about the assessment process and what to expect? | 138 | 96% |
| 3. | Did they take time to answer your questions? | 138 | 99% |
| 4. | I was treated with respect and dignity by my assessor and other staff members. | 138 | 99% |
| 5. | Was the environment clean and presentable? | 138 | 99% |
| 6. | I would recommend Lakeside to my family and friends. | 138 | 98% |
