Patients/Families

We are here for you.

We understand this may be a difficult and unchartered time of your life, and we are here to help. With over 55 years in the West Tennessee region, Lakeside is well-equipped to provide best practices and programs to support you and your loved one. Our mission is to provide professional, respectful, and attentive care for you and your loved one.

While each patient’s experience varies, here’s what you should expect.

• Contact us through our online contact form, scheduling link, or phone. We are available 24/7 by phone.
• You will be contacted by our caring staff and will schedule a time for an assessment.
• When you arrive at our facility, you will first complete the paperwork. Please bring your identification, insurance card, and other relevant paperwork. Please review the “What to Bring” list to simplify this process.
• Next, you will be assessed by our qualified intake team, which will work with our physicians on staff to determine the best treatment plan for your situation.

We offer visiting hours and various forms of communication for the families of our inpatient guests. Be sure to ask your treatment team or visit our What to Bring page for more details.

We want you and your loved one to live a long, healthy, and fulfilling life. Our programs are specially designed to help you, and we ask that you trust our process. If, at any time, you have questions or concerns about treatment, our facilities, or the programs, someone is always here to help.