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For Family

When a family member or friend is struggling with a behavioral or mental health issue, all you can think about is getting that person the help he or she needs. We understand how difficult it can be to express your love, concern and respect, and at the same time, try to address the reality of the situation. And the reality is, without your love and support, recovery simply will not be possible. That’s why Lakeside is here, to help you and your loved one take that first step toward getting better… and to make the first step as simple as possible. We know there can be some anxiety about what happens next. Let our team of compassionate specialists demystify the process and provide answers to your questions.

Visitation Schedules

When a patient enters a treatment program, we know he or she has loved ones who are concerned and want to stay connected. Here at Lakeside, our visitation schedule was created with both patients and family members in mind, with the understanding that your support and presence is essential for recovery.

Visitation is allowed after the first family session or upon approval by the primary therapist. See below for specific times and programs. Questions? Don’t hesitate to ask a staff member.

Lakeside Behavioral Health Visitation Schedule

West Unit Contact Phone Number
Tuesday/Thursday 6-7pm 901-373-0928 Women
Tuesday Bipolar Family Group 7-8pm 901-373-0907 Women
Thursday DBSA Group 7-8pm 901-373-0910 Women
Sunday 1-2pm 901-377-4708 Men
901-377-4706 Men
East Unit Contact Phone Number
Monday 6-7pm 901-377-4741 Women
Wednesday 6-7pm 901-377-4740 Women
Saturday 1-2pm 901-373-0946 Men
901-377-4770 Men
Geriatric Unit Contact Phone Number
Monday/Wednesday/Friday 3:30-4:30pm 901-373-0982
Tuesday/Thursday 6:30-7:30pm 901-373-0909
Saturday/Sunday 2-4pm
The Landing Mental Health Program Contact Phone Number
Monday/Tuesday/Thursday 6:45-7:45pm 901-623-2665 Women
Wednesday 5:45-6:45pm 901-623-2668 Men
Friday Family Dinner 5:00
Friday Multi-Family Group 5:30, Visitation until 7:00pm
Sat/Sun 5:00-5:45pm
Recovery Academy
Monday/Wednesday 6:30-7:30pm
Saturday 2:00-3:00pm
Child Unit
Daily 6:30-7:30pm
Bridges Unit
Monday/Wednesday 7:30-8:30pm
Saturday 3-4pm
The Lodge at Cresthaven
Saturday 2:00-3:30pm
Sunday Multi-Family Group 1:00-3:00pm

What To Bring

At Lakeside, our top priority is to provide a safe, healing environment for our patients. Toward that end, we encourage our patients to bring personal items to make their stay as comfortable as possible, and we strive to keep our facility free of potentially hazardous items. View our What to Bring list for details on items that are NOT allowed for safety reasons.

Learn More

How To Help

When someone you love is experiencing behavioral health issues or mental illness, it’s difficult to know how to help. You’re often overwhelmed by powerful emotions — feelings of embarrassment, anger, shame or grief — compounded by logistical and financial concerns. Once you’ve taken that first step toward getting your loved one the professional medical attention he or she needs, you can breathe a bit easier. But even then, your role in the recovery process is crucial.  So… now that treatment is underway, how can you help?
  • Keep the lines of communication open and honest: continue to verbalize your love, support and encouragement.
  • Fully participate in family counseling and programming related to your loved one’s treatment.
  • Educate yourself about your loved one’s diagnosis to better understand what she/he is going through.
  • Talk to counselors about setting realistic expectations and be accepting of change.
  • Take care of your own physical and mental health. Get plenty of rest, eat healthy, exercise and participate in activities that you enjoy to reduce stress.
  • Maintain a positive, hopeful attitude, knowing the majority of people with mental illness can get better and lead fulfilling lives.
  • Reach out to friends, family and/or your faith community for additional support and help with responsibilities.
With time and patience, you and your loved ones can move through this season of treatment toward healthier, peaceful lives in recovery.