Lakeside Behavioral Health System
2911 Brunswick Road
Memphis, Tennessee 38133
Admissions Center: 901-377-4700
Lakeside Operator: 1-800-232-LAKE
Get Help Now
If you are currently experiencing a mental health crisis, please call Lakeside immediately and talk with one of our trained assessors. For assistance 24 hours a day, seven days a week, please call our admission center at 901-377-4733 or talk with our Lakeside Operator at 1-800-232-5253. Your call will be answered by a member of our staff who will ask you a few questions in order to determine what is most appropriate for your circumstances.
If you need immediate medical assistance, please contact 911 or seek the nearest emergency room.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly at 901-377-4733 or talk with our Lakeside Operator at 1-800-232-5253.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.