2017 Inpatient Survey

Scoring Based on a 1-5 Scale.

STATEMENT JAN FEB MAR APR MAY JUN
1. I was encouraged to help myself & ask others to help me. 4.61 4.65 4.65 4.63 4.65 4.57
2. I was informed of my rights. 4.53 4.57 4.51 4.52 4.53 4.49
3. I felt safe while I was here. 4.58 4.56 4.58 4.53 4.57 4.49
4. The environment was clean and comfortable. 4.50 4.51 4.50 4.47 4.46 4.40
5. Staff were sensitive to language, cultural and spiritual needs. 4.51 4.52 4.50 4.54 4.55 4.46
6. I was satisfied with the food 4.34 4.40 4.28 4.21 4.23 4.19
7. The therapy groups were helpful to me. 4.56 4.61 4.62 4.60 4.61 4.57
8. I had input into my treatment plan goals. 4.55 4.59 4.57 4.57 4.55 4.53
9. I was satisfied with the unit/program staff. 4.55 4.56 4.58 4.54 4.53 4.49
10. I was satisfied with my physician. 4.59 4.67 4.61 4.61 4.59 4.59
11. I was treated with respect and dignity. 4.55 4.54 4.60 4.55 4.58 4.49
12. I feel better now than when I was admitted. 4.66 4.71 4.69 4.66 4.74 4.66
13. I understand what my medications do & why/how I should take them. 4.67 4.71 4.70 4.67 4.66 4.64
14. I understand the importance of following my discharge plan. 4.69 4.73 4.73 4.71 4.72 4.71
15. Overall I was very satisfied with my treatment. 4.60 4.60 4.63 4.61 4.59 4.57
16. I would recommend this facility to someone needing treatment. 4.56 4.54 4.58 4.54 4.55 4.53

2017 Outpatient Survey

Scoring Based on a 1-5 Scale.

STATEMENT JAN FEB MAR APR MAY JUN
1. I was encouraged to help myself and ask others to help me. 4.73 4.73 4.71 4.69 4.76 4.69
2. I was informed of my rights. 4.65 4.71 4.66 4.60 4.71 4.69
3. I felt safe while I was here. 4.77 4.68 4.70 4.60 4.76 4.71
4. The environment was clean and comfortable. 4.51 4.59 4.46 4.58 4.64 4.58
5. Staff were sensitive to language, cultural and spiritual needs. 4.64 4.59 4.60 4.62 4.72 4.51
6. My therapist responded to and addressed my needs. 4.82 4.79 4.77 4.78 4.79 4.76
7. The therapy groups were helpful to me. 4.77 4.72 4.76 4.78 4.69 4.73
8. I had input into my treatment plan goals. 4.73 4.75 4.70 4.66 4.68 4.69
9. I was treated with dignity and respect. 4.70 4.73 4.68 4.71 4.72 4.73
10. I feel better now than when I was admitted. 4.80 4.80 4.82 4.76 4.71 4.61
11. The information/education provided by program addressed my needs. 4.73 4.66 4.70 4.54 4.70 4.66
12. I understand the importance of following my discharge plan. 4.81 4.83 4.84 4.78 4.77 4.79
13. Overall I was satisfied with my treatment. 4.77 4.75 4.73 4.63 4.72 4.67
14. I would recommend this facility to someone needing treatment. 4.75 4.76 4.70 4.72 4.71 4.71

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