Q: How long does treatment usually last?

A: The length of time a patient is in treatment can vary based on diagnosis, personal dynamics and other factors.

Q: How do I know if I need treatment?

A: We provide free, confidential assessments to determine if treatment is needed and what type of program would be best for each individual. We offer assessments and admissions 24 hours a day, seven days a week.

Pre-Registration Paperwork

Q: How can I determine which type of treatment is right for me?

A: Following a confidential assessment, our experts will identify the most appropriate type of treatment and make a referral to the program that is determined to be the best fit. We offer inpatient hospitalization, intensive outpatient, residential treatment, detox and partial hospitalization with or without boarding so there is a level care that is right for every situation.

Lakeside Levels of Care

Q: How can I find out how much my insurance will cover for my stay there?

A: The cost of treatment can vary due to a variety of factors including length of stay and insurance coverage. Our Financial Counseling Department can verify your insurance coverage then meet with you to review that information and discuss treatment options.

Payment and Insurance Information

Q: Should I present more than one insurance policy if I have them?

A: Yes, always present ALL active insurance policies prior to or during registration. By making this information available, we can begin the verification and authorization process and help your insurance companies coordinate with each other, ensuring that you get the maximum treatment covered that your plans allow.

Q: What if I don’t have any insurance coverage?

A: We can help you determine the cost of treatment and discuss options with you. Our Financial Counseling Department is available Monday through Friday, 8 am to 4:30 pm.

Q: What payment methods are accepted by the hospital?

A: We accept personal checks, cashier’s checks, cash, Visa, MasterCard, Discover and American Express.

Q: If I have been recently terminated from my job, will I still have coverage?

A: This depends on if you are eligible for continuation of coverage through COBRA. If you have confirmation letters showing you have recently been accepted/enrolled in continuation of coverage, please bring those with you and present them at the time of admission.

Q: How long does treatment last?

A: The length of time a patient is in treatment varies due to a variety of factors including diagnosis and personal dynamics.

Q: Are the Physicians and Psychiatrists at Lakeside employees?

A: The majority of the medical staff at Lakeside are independent contractors who apply for and are granted privileges to work with patients at Lakeside.