Patient Satisfaction Survey
We take patient satisfaction very seriously at Lakeside Behavioral Health System and enjoy hearing about the ways we’ve impacted their lives. To continually improve and optimize our care, we ask every patient discharged from our facility to provide feedback on their stay and the care they received. These surveys inform us with a patient-centered perspective of our programming.
Patients rate the care they received on a 1 to 5 scale (1 = strongly disagree; 5 = strongly agree). We are proud of our staff for their hard work and dedication to our patients, as reflected in our satisfaction scores. Below are the overall program satisfaction scores from 2020.
Inpatient Programs Survey
|I feel better now than when I was admitted.||4.6|
|Overall I was very satisfied with my treatment.||4.5|
|I would recommend this facility to someone needing treatment.||4.5|
Outpatient Programs Survey
|I feel better now than when I was admitted.||4.7|
|Overall I was very satisfied with my treatment.||4.8|
|I would recommend this facility to someone needing treatment.||4.7|
Strive for Five Program
Lakeside Behavioral Health System strives to provide superior healthcare services to all those we come in contact with on a daily basis. To this end, Lakeside’s “Strive for Five” program is an initiative to promote dialogue between staff and patients, family members, referral sources and fellow employees. “Strive for Five” posters are placed throughout our 37-acre campus, along with individual buttons that staff wear visibly to promote this dialogue.