Frequently Asked Questions
Q: How can I find out how much my insurance will cover for my stay there?
A: The Financial Counseling Department will verify your insurance coverage as a courtesy for you and will meet with you/family members to go over that information.
Q: What payment methods are accepted by the hospital?
A: We accept personal checks, cashier’s checks, cash, VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
Q: What if I don’t have any insurance coverage?
The Financial Counseling Department is available Monday through Friday, from 8am to 4:30pm, and can assist you with this information.
Q: Should I present more than one insurance policy if I have them?
A: Yes, you should always present ALL active insurance policies at the time of registration and sign in – by allowing us to get all policies verified and authorized, this will help your insurance companies to coordinate with each other and help pay for any possible deductibles/co-insurance.
Q: If I have been recently terminated from my job, will I still have coverage?
A: This depends on if you are eligible for continuation of coverage through COBRA. If you have confirmation letters showing you have recently been accepted/enrolled in continuation of coverage, please bring those with you and present at time of admission.
Q: How long does treatment last?
A: The length of time a patient is in treatment varies due to conditions and personal dynamics.
Q: Are the Physicians and Psychiatrist at Lakeside employees?
A: No. The medical staff at Lakeside are independent contractors who apply for and are granted privileges to work with patients at Lakeside.